FAQs


How do I place an order?

Choose the products which you want to order
Select the size and quantity of each product
Click on "add to cart" for adding product to your cart
Go to your cart and click on "checkout"
Provide your shipping address
Select the payment method
Confirm and your order will be placed

Is it mandatory to create an account for placing an order?

No, its not mandatory to create an account for placing an order. You can Just provide your billing address and payment method for placing an order.

Although we recommend you to create an account  with us so that you need not to enter your details every time and can avail various other benefits such as-

  • Get Exclusive Discounts and Offers
  • Create & Manage your wish-list
  • Track your Orders
  • Faster Checkout
  • Get updates for upcoming deals

What are the mode of payment for my order?

We accept following mode of payment:

  • Cash On Delivery
  • Credit Card
  • Debit Card
  • Net Banking
  • PayU Money
  • Wallets like Paytm, Mobikwik

     Is it safe to place an order with my credit/debit card?
                
    Yes, all our payments are secured by PayU money. Any details provided by you during transaction are completely safe with us. Please refer to our Terms and Condition to know more.

    If I received a wrong size, how can I get it replaced?

                You can email us at "customercare@manurath.com" with the correct size and we will arrange an exchange for your product.

    How to replace or return the product?

       If you are not happy with your product , just email us within 10 days we will take care further.

    In how many days I will get my refund amount ?

    Once the product will reach our warehouse in its original packaging we will initiate your refund. It normally takes 5-7 working days.

    How will I get my refund amount?

    Once we receive the product, for all Cash on Delivery orders we will send you an email asking  your bank account details amount will be transfered to that account. For all prepaid orders, amount will be credited to the original payment mode.